With the constant introduction of new manufacturers, printers, hardware, filaments, and users, the 3D printing experience can vary from "awesome" to "awful". My experience leans towards awesome, but there are days when a printer just wants to extrude a ball of micro-filament or nothing at all, rather than parts. Super-frustrating!
So, we often think about why we have a mostly positive experience. Certainly, being technical people, experienced in building and operating machines helps. Having mostly name-brand printers, though not a guarantee of success, doesn't hurt either. We also have an unlimited supply of quality, Protopasta filament.
"We make good stuff!" It's true. You might complain Protopasta is expensive, but you'd never say it's low quality. Our fancy filaments support greater creativity at an additional cost, but we never sacrifice quality and reliability even with our most basic filaments so when you print with Protopasta, you can print with confidence.